Welcome to Khaas- These Terms and Conditions govern your use of our website and the services we offer, including the purchase and customization of corporate gifting products.
General Terms:
- By accessing or using this website, you agree to comply with and be bound by these terms.
- These terms apply to all users of the site, including browsers, vendors, clients, merchants, and contributors of content.
Orders:
- All orders are subject to availability. In case of stock issues, you will be notified and offered a similar alternative or full refund.
- Bulk and custom orders require advance confirmation and may include minimum quantity requirements.
- Customized products (with logos, names, designs, etc.) will require written approval via email or on-platform before production.
- Exchange is not applicable as an alternative to the ordered product. Only valid in case of faulty products. Refund is not applicable.
Pricing and Payment:
- Prices are listed in INR and are exclusive of GST and shipping unless otherwise mentioned.
- Gulaab reserves the right to update prices, discounts, or offers at any time without prior notice.
- Payment must be completed in full before dispatch, unless special B2B terms are agreed upon in writing.
Intellectual Property:
- All content, branding, packaging design, and templates are proprietary to Gulaab unless stated otherwise.
- Clients may not reproduce, resell, or misuse any part of the service or product without express permission or branding credit.
Liability:
- Khaas is not liable for any indirect, incidental, or consequential damages arising from use of the products or website.
- We are committed to fulfilling your order as per specification, but are not responsible for external delivery delays, force majeure events, or misuse of products after delivery.
Changes to Terms:
- Khaas may revise these Terms and Conditions at any time. Continued use of the website constitutes acceptance of the changes.
